Security
Your money never passes through us.
When customers pay online, Razorpay sends the money straight to your bank. TurfWise only sees that a booking was paid, so it can confirm it for you.
- Customer pays
- Your Razorpay
- Your bank
TurfWise only watches. We see that a booking was paid and confirm it. The money never passes through us.
Three locks, kept apart
Your Key ID, your Key Secret and your payment confirmation code are each locked with a different key. Those keys are kept away from the database where the locked copies live. Each item is locked with its own key. To read one, someone would need both our database and that item's key, which is kept outside the database.
- Key IDLocked with key one.
- Key SecretLocked with key two. Never shown again, not even to you.
- Confirmation codeLocked with key three. Made fresh for your turf.
What we can and can't do
With your key, TurfWise can
- Create a payment request for each online booking
- Check whether a customer has paid
- Refund a customer, only when you or your team press Refund
TurfWise will never
- Move your money anywhere else
- Change your bank account
- See your bank details or customers' card numbers
Cut us off any time
Regenerate your key in the Razorpay dashboard and our access stops that second. You can also remove your keys in TurfWise, and we delete them.
- You get an email whenever keys are added, replaced or removed.
- Every change is recorded with who made it and when.
- If we ever change our locks, we delete every stored key and ask you to add new ones. Old keys can never be used again.